Privacy & Cookie Policy

1. Who We Are

IT Legends ("we", "us", "our") is a South African I.T. services provider specialising in manager IT support, cybersecurity, cloud and network solutions for businesses.

Email: info@itlegends.co.za

Phone: +27 (84) 634 8144

Physical addresses:

• 715 Elm Street, Grobler Park, Roodepoort, 1724, South Africa
• 265 Theuns Van Niekerk Street, Wierdapark, Centurion, 0157, South Africa

2. What Information We Collect

We collect and process information in the following ways:

• Contact form data: when you submit a form on this website, we collect your name, email address, company name (if provided) and the details of your enquiry.
• Communication and support: if you contact us directly (email, phone, WhatsApp), we may keep a record of that communication.
• Website usage data: where analytics is enabled and consented to, we collect anonymised information such as pages visited, approximate location (country/city), browser type and device.

3. How We Use Your Information

• To respond to your enquiries and provide requested services.
• To operate, maintain and improve our website and online services.
• To send important updates about services you already use (not spam).
• Where permitted, to send relevant I.T. tips, news or marketing communications - you can opt-out at any time.

4. Cookies & Analytics

This website uses small text files called cookies. Cookies are stored on your device and help us provide a better experience.

4.1. Essential cookies

These cookies are required for basic site functionality (for example, remembering your cookie choices). They cannot be switched off in our systems.

4.2. Analytics cookies

With your concent, we may use Google Analytics or similar tools to understand how visitors use our website (which pages are visited, how long they stay, etc.). This helps us improve our content and services.

Analytics cokkies are only enabled if you click &quote;Accept analytics&quote; in our cookie banner. If you choose &quote;Decline analytics&quote;, we will not load analytics scripts.

You can also clear cookies or manage them through your browser settings at any time.

5. Third-Party Services

We may use trusted third-party services to help us operate this website and manage enquiries, for example:

• Make.com / automation tools: to route contact form submission to our internal systems.
• Email providers: to send and receive email communication.
• Analytics providers: such as Google Analytics (only when analytics cookies are accepted).

These providers only receive the information necessary to perform their services and are expected to protect it appropriately.

6. Data Retention

We keep your personal data for as long as necessary to fulfill the purposes described above, or as required by applicable law. Contact enquiries may be retained for a reasonable period for reference and recordkeeping.

7. Your Rights

Depending on applicable law, you may have the right to:

• Request access to the personal data we gold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your data, where applicable.
• Object to certain types of processing.

To exercise any of these rights, please contact us at info@itlegends.co.za.

8. Changes To This Policy

We may update this Privacy & Cookie Policy from time to time to reflect changes in our practices or legal requirements. The "Last updated" date at the top indicates when it was last revised.